Foundation Guide
Management Strategy System
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Management Strategy System
Mission
“To contribute to Busan’s economic development and the economic self-reliance of the common people through providing the customized service support necessary for the success of SMEs and small business owners.”
vision
“From start-up to success, the hopeful partner of Busan residents”
core-value
- customer
- communication
- cooperation
Orientation
Periodic comprehensive support
Enhancing self-sufficiency of small business owners
Fostering concurrent growth with local small businesses
Goals
Support for customer growth and take-off
Customer friendly digital implementation
Sustainable management
Social value creation
Mid to Long-Term Management Goal System
Vision
“From start-up to success, the hopeful partner of Busan citizens”
Strategic direction
Strategic tasks and implementation tasks
- Strategic direction
Support for customer growth and take-off
- Strategic tasks and implementation tasks
1-1Management stability and sustainable growth
1-1. Management stability and sustainable growth
- City policy financial support to strengthen corporate competitiveness
- Financial support to overcome crisis and try again
1-2Rehabilitation support for a leap forward
1-2. Rehabilitation support for a leap forward
- Providing economic recovery support according to bond situation
- Counseling and education support for youth credit recovery (entrusted by the city)
- Strategic direction
Customer friendly digital implementation
- Strategic tasks and implementation tasks
2-1Contactless financial services
2-1. Contactless financial services
- Expansion of non-face-to-face guarantee support
- Extension of non-visit period
2-2Customer centric digital service
2-2. Customer centric digital service
- Busan Credit Guarantee Foundation website completely reorganized
- Building a visible ARS
2-3Creating a smart work environment
2-3. Creating a smart work environment
- Full remodeling of branch
- Work system efficiency
- Strategic direction
Sustainable management
- Strategic tasks and implementation tasks
3-1Expansion of basic assets
3-1. Expansion of basic assets
- 출연금 확보
- 예치금 관련
- 리스크 관리 고도화
3-2Building an open organizational culture
3-2. Building an open organizational culture
- 인적자원관리
- 소통하는 조직문화 확립
- Strategic direction
Social value creation
- Strategic tasks and implementation tasks
4-1Realization of social responsibility
4-1. Realization of social responsibility
- ESG 경영 실천
- 인증사업 취득
4-2Activation of external communication
4-2. Activation of external communication
- 고객서비스 역량 강화
- 다양한 홍보매체를 활용한 소통