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1-1. Strengthen the capacity to support policies for small business owners

• Pushing for equalization of customer accessibility across Busan
• Establishment of a regional guarantee business system
• Unifying the policy funding system in Busan
• One-stop support for credit guarantees, management consulting, and financial education
• Innovation in the warranty support system
• Expanding the customer base
• Strengthen the integrated management of support for young people

1-2. Advanced Resume Support

• Finding projects linked to debt collection and recovery support services
• Analysis of public information to maximize bond recovery
• Establishment of Debt Reduction Evaluation System for Credit Society
• Promotion of integrated management of regulation and manual for comeback support
• Promotion of separate product operation for new hope conversion fund
• Establishment of a team dedicated to the management of the new start fund
• Customized consulting support for insolvency prevention

2-1. Establishment of an Untact and Digital Financial System

• Advancement of non-face-to-face guarantee system
• Establishment of an Integrated Computer System for Funds in Busan
• Website maintenance and functional improvement
• Activation of non-face-to-face customer support tools

2-2. Creating a Smart Work Environment

• Establishment of digital windows and bookshelves
• Promotion of digital transformation of bond management business
• Computerization of secondary preservation settlement operations

3-1. Expansion of Basic Property

• Raising the legal contribution rate of financial institutions
• Expansion of city contributions through diversification of guarantee businesses
• Diversify and discover contributing organizations
• Regularization of special contributions through branding strategies
• Efforts to secure profitability and stability of financial assets

3-2. Strengthen risk management

• Establishment of an integrated risk management system
• Advancement of credit rating model (reflected when designing guarantee products)
• Advancement of risk management system and establishment of monitoring system
• Diversification of contract methods
• Reinforcement of budget and accounting settlement work

3-3. Discovery and Promotion of New Future Projects

• Expansion of government-funded projects and projects entrusted by Busan City
• Establishment of benchmarking related organizations and discovering new businesses
• Published a report on trends of small business owners in Busan
• Discovering new businesses through activation of internal business proposals

4-1. Environmentally Friendly Management Practice

• Implementation of Busan-type ESG Special Guarantee
• Expansion of paperless warranty
• Establishment of an eco-friendly and low-carbon leading organization

4-2. The Realization of Social Values

• Creating Busan-type Public Finance Fund (Benchmark Jeju)
• Expansion of social equity employment
• Campaign to prevent damage by illegal guaranteed brokers
• Expansion of basic financial education to prevent financial fraud
• Promotion of customized services for the financially vulnerable
• Operation of visiting financial consultation services
• Implementation of a virtuous circle of communities that co-exist with the weak

4-3. Strengthen internal and external communication and organization

• Establishment of a network of business cooperation between external and related organizations
• Establishment of a public relations system using SNS (i.e. YouTube)
• Strengthen customer satisfaction management
• Active discovery of regulatory reform, best practices, and guarantees
• Establishment of the Foundation New-Vision Management System
• Establishment of HRD system
• Creating a Performance-Driven Working Organization
• Introduction of the Youth Board System
• Establishment of the Organization Activation System
• Pursuing Family and Leisure-friendly Management

• Improvement and redesign of the Wage Peak System
• Spread the culture of safety and health awareness through participation and cooperation